Can Facebook Deliver Leads to Your Business? YES!

Written by on November 30th, 2008

Facebook Add

What would 580,000 advertising impressions do for your business?

Al Gore gets kidded for suggesting he invented the Internet.  Around my house I get teased for suggesting to my kids that I invented Facebook.

Back in 1996, I created an online community for students and called it StudentAccess.  We modeled the community around GeoCities and Tripod with a focus only on college students.  We provided a free home page, email address and photo upload.  We ran ads in student magazines around the country and anxiously waited for students to show up.  Nobody came!   Not only was it a total failure, but I ended up getting sued by Princeton Review for using the name Student Access! (They had a line of books called StudentAccess to Law, Medical, etc.)  Thirty thousand dollars later, we surrendered the URL studentaccess.com to Princeton Review and decided to focus in a different direction.

Fast forward 7 years and Mark Zuckerberg launched Facebook, which has become one of the largest – online communities in the world.    Enough old boy stories,  let’s get back to the reason you are reading this post. (…More…)

Facebook API for a Pizza Shop?

Written by on November 26th, 2008

4 benefits of adopting a Facebook API for your business!

Over the past 3 years, I’ve had 1500 people attend webinars who were interested in figuring out how to use Pizza Hut FacebookFacebook in their businesses and organizations.  I like to remind people that Facebook is the new Yellow Pages and in fact it’s probably, like MySpace could be considered the largest phone book in the world.

In the spring of 2007 Facebook announced their Facebook Platform, a programming and business strategy that gave any organization the ability to create a program that would enable them to engage and interact with customers, prospects and others.  Colleges have an incredible opportunity to connect and engage with prospective students, students, fans, supporters and alumni but none are taking advantage of it.

But businesses, who understand you have to innovate to make a profit and work to keep customers due to competition, get it!

Pizza Hut is no stranger to utilizing social media tools to engage customers. Their Facebook page now has over 300,000 fans and to attract more, they offered anyone who became a Pizza Hut fan (through the end of the year) would be eligible for the weekly prize of a $50 gift card. (…More…)

Your Website Should Provide an EXPERIENCE!

Written by on November 22nd, 2008

Do your visitors leave your website talking?

Four Bells

Jimmy Hendrix emblazoned in the minds of nearly every Boomer who listened to FM radio in the late sixties the phrase,  “Are You Experienced”.   A generation of youth wandered the country trying to figure out what experience Jimmy, the new king of Rock and Roll was talking about.  Was he talking about drugs, love or dropping out!

Later, Joseph Pine and James Gilmore put a new definition to experience in their book,  “The Experience Economy”.  This is one of my favorite books, a must read for ANY business professional.  In their book, Joseph and James remind businesses that consumers are willing to pay MORE for an experience. They point out examples of businesses that are in commodity markets who charge a premium price simply by adding a unique “experience”.  The lessons learned from this book could position you ahead of your competitors and ahead in your bank account too!

Stay with me, I’m going to give you an experience that will make you RICH! (…More…)

Army Social Media Strategy? Why NOT you!

Written by on November 18th, 2008

You could recruit new leads, JUST like the Army!

Straight From Iraq

I was aware that the Army had been investing in some of the smartest and most sophisticated weapons in the history of mankind but little did I realize that part of the 220 million dollars they spend to recruit new soldiers will be spent on social media!

The other day I shared with you how a little known business consultant’s podcast became as popular as the business podcasts produced by the Economist, Bloomberg and other well known brands.  Today I wanted to show you how the Army is investing in WEBCASTING to become more relevant to their prospective customers.

In an article in the New York Times by Stuart Elliott, Stuart outlines the new strategy being used by the Army.   On their newly redesigned website, www.goarmy.com recruits will be able to view a new section called Straight from Iraq.   According to Lt. Gen. Benjamin C.  Freakley, the commanding general of the Army Accessions Command in Fort Monroe, Va, the goal is to provide,  “verifiable information about what being a soldier is really like”.

YouTube style videos

The section offers dozens of YouTube style videos of less than a minute where soldiers talk about the conditions they are living and working in.  The videos remind prospective recruits they have access to computers, the internet and “all the equipment” they need. (…More…)

Could YOUR City Better Serve YOU with by Adopting Social Media?

Written by on November 14th, 2008

6 ways your city is missing the boat by not adopting comprehensive Internet strategies

Tip O’Neill has been quoted as saying “All politics is local.”  He said that to remind politicians to pay Pot holeattention to what is happening in their back yard if they want to stay in office.  Today government leaders are starting to pay attention to how they can use the Internet to improve services and better serve citizens.

Like most institutions their focus right now is how to use the Internet to give citizens access to information they normally have to stop in offices to get. Online registrations for dog tags, to accessing information about property is becoming the norm for many communities and counties.

But what about using social media and online community tools?

Government 2.0 recently published an article that looked at how local cities are using online community and social media to communicate and engage.  A variety of ideas are being explored by city government leaders but few are taking a comprehensive look at how they could use the Internet to increase:

  • Transparency
  • Communication
  • Services

And reduce costs!

But let’s take a look at the early pioneers and what they are doing to put their toe in the water!   Denver’s CIO, Molly Rauzi created a YouTube channel and uploaded various commercials, public service announcements and other videos. (…More…)

Get More Business by Podcasting!

Written by on November 12th, 2008

Market your business using social media tools like podcasting

It really wasn’t that long ago when you got all of your news and information through a few selected Anna Farmerychannels.  The majority of the news and information we got came from the broadcast, print or word of mouth channels.

And then the Internet happened and new channels opened up.

As an example, in the past the New York Times and Architectural Digest might have been among the top ten sources for information on architecture.  However, today thanks to the Internet, dozens of knowledgeable enthusiasts who started blogging about architecture created a credible source of news and information for other souls that shared their passion.  And unlike the previous channels of information, bloggers did not have to hire pressmen, cameramen, paper boys or engineers to deliver the news to you.   All the blogger had to do is post their blog and let search engines bring people to it!

Most of us are still trying to catch on to that concept as we’ve lived for decades PUSHING information to people in order to instill an interest and desire in whatever we wanted to sell to them.   But in today’s Internet world all one has to do is – write and let the world find you!

LEARN how podcaster Anna Farmery became as popular as Bloomsberg, Deloitte and The Economist! (…More…)