Welcome!

Written by on May 15th, 2008

This blog is a continuing dialog I started in my free eBook, Internet Dough. The premise of the book is that that your customers’ behavior has been forever changed by their use of social media/Web 2.0,online community and cell phones. As a result, your company has an incredible opportunity to acquire, retain and engage customers online OR risk losing your market share to competitors who do!

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